Method Ink operates the production and fulfillment of HAARPER.NET.
All orders placed Monday-Friday ship within 3-7 Business Days unless stated in the product description. "Pre-Order" items will have their unique shipping time frame, so please look before you checkout. Shipping charges for your order will be calculated and displayed at checkout.
International Shipping Currently, we cannot offer to ship to Ukraine & Russia. International orders will take up to 4-6 weeks to arrive. Some countries will charge the receiver a customs fee for out-of-country purchases before delivering a package. We will not be liable for these customs fees. Please get in touch with your local post office or customs office for exact rates. Your order may be subject to import duties and taxes (including VAT). Method Ink is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us, including a tracking number. Please allow 48 hours for the tracking information to become available.
Refunds, Returns, and Exchanges You have 30 days from the delivery date to request a return or exchange. Items must be in original/unwashed/unworn condition to be eligible for a refund. We are not responsible for exchange/return shipping costs incurred, but we will refund your original shipping costs if you return the items due to a production defect.
If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. We do not accept items sent back to us without first sending a return request. Please EMAIL support@methodinkprinting.com for any Returns or Exchanges BEFORE sending your order back to us. Please ship exchanges and returns to: Method Ink Printing ATTN: Returns / Exchanges 1884 SE Destination Dr Suite 600 Grimes, IA 50111 *Please include a note requesting a new size or refund for the item(s).* Damaged/Defective Product If your product has arrived defective, destroyed, or otherwise unusable, please contact us via email at support@methodinkprinting.com. Our customer service team will be happy to figure out a solution to this problem. Please note that we cannot be held liable for, and do not issue refunds or replacements for, minor cosmetic damages suffered in transit, including, but not limited to: vinyl with dinged corners, seam splits, or bent jackets. With this in mind, please use caution with USPS Media Mail. To avoid your items suffering any cosmetic damage, please consider upgrading your shipping service to UPS Ground.
